The InterContinental is synonymous with style and sophisticated, but our best-kept secret is the outstanding service each and every guest enjoys while staying with us in Los Angeles. Read about experiences from previous guests to find out what makes ours one of the top-rated luxury hotels in Century City and to start planning your stay with us.
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January 22, 2019
Consistently fabulous staff
We came back to the InterContinental at Century City for the 6th time in 7 years and were not disappointed. Refurbishments keep its appearance and facilities competitive with newer hotels but the staff consistently make it exceptional. Jordi from Mardi's restaurant started our days on a high, with a friendly chat and great service. David, from concierge, was helpful to a fault. Everyone we dealt with, from check-in to the bar, was happy and attentive. Few hotels enjoy the positive culture that seems to exist here at the InterContinental. Its location, in a calm, upmarket part of town, makes for a relaxed experience but with easy access to some of the best that LA has to offer. In a city that boasts some of the best hotels in the USA, this is a standout because of its people.