The InterContinental is synonymous with style and sophisticated, but our best-kept secret is the outstanding service each and every guest enjoys while staying with us in Los Angeles. Read about experiences from previous guests to find out what makes ours one of the top-rated luxury hotels in Century City and to start planning your stay with us.
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September 19, 2019
Attention to detail
Stayed here because it was close to the areas I needed to be. Staff was extremely friendly and accommodating. The rooms have everything you need from robes, slippers, toothbrush's, lotions, menus, well stocked mini bar and snacks. Valet and check in was a breeze and if you needed anything the service was prompt. I would highly recommend this hotel
Wow, what a fantastic experience! The service (which is what it's all about at luxury hotels) - from the doormen, to the front desk (Elizabeth), to the concierge (Jorge) to the bar in the Copper Lounge (Emanuel), to the house staff - was truly outstanding! And, I have stayed in my share of hotels. This is my go-to place in Century City
The hotel was amazing. Our room was big and spacious, and from our balcony we had a lovely view of the sunset. We had everything we needed. The service was impeccable, we always found our room clean and tidy. We got complementary bottle of water and tiny chocolates for the turndown service. The breakfast was really variate and the products always fresh and tasty. The staff was helpful and always considerate. And personally I loved the fact that they had mirrors everywhere. Nice touch! We really enjoyed our stay